Park Team Member

Kids Empire; Dayton (OH); On-site; USD 16,531 - 20,664; Part time

Job summary

A family entertainment center in Dayton, Ohio is seeking Team Members to ensure guest satisfaction. Responsibilities include greeting guests, managing transactions, maintaining safety, and assisting with events. Ideal candidates should have good communication and customer service skills and be able to work independently in a lively environment.

Qualifications

• Flexible schedule, able to work weekends and holidays.
• Comfortable with noisy environments created by children.
• Must be able to tolerate a hectic and busy work environment.

Responsibilities

• Attend to customers and greet them accordingly.
• Operate check-in process and collect guest information.
• Manage cash flow and handle transactions at the cash counter.
• Ensure safety and cleanliness throughout the park.
• Assist in family events and other duties as assigned.

Skills

Good communication skills

Customer service skills

Ability to work independently

Operate an IPad

Job description

Overview

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information such as address, name, email address, and phone number using an IPAD.
• Operating the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by recording transactions on a daily basis, taking payment from guests by cash or card, and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory is sufficient and communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor for unsafe hazards and ensure guests are following the park attendance rules, regulations and guidelines.
• Cleaning restrooms and sanitizing all park structures (e.g., tables, chairs, playground structures).
• Assisting and participating in family events and ensuring that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Must be able to work in noisy environments created by guests, such as children yelling and music.
• Must be able to tolerate a hectic and busy work environment during scheduled hours.
• Must be comfortable with heights and tight spaces.

Qualifications

• Work weekends and holidays.
• Able to work with children.
• Operate an IPad.
• Good communication skills and customer service skills.
• Work independently.
• Read and write in English.