Park Team Member

Kids Empire; Indianapolis (IN); Presencial; USD 13 776 - 20 664; Tempo parcial

Resumo da oferta

A family entertainment park in Indianapolis seeks a Park Team Member to ensure guest satisfaction and safety. The role involves greeting guests, managing transactions, and monitoring park rules. Ideal candidates will have good communication skills and the ability to work with children. This part-time position requires weekend and holiday availability.

Qualificações

• Work weekends and holidays.
• Good communication and customer service skills.
• Read and write in English.

Responsabilidades

• Attend to customers quickly and greet them accordingly.
• Organize the refrigerator with snacks and drinks.
• Monitor for unsafe hazards throughout the park.

Conhecimentos

Good communication and customer service skills

Ability to work with children

Operate an IPad

Descrição da oferta de emprego

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Overview

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver, collect guest information such as address, name, email address, and phone number using an IPAD.
• Operating the front cash counter for receiving the exact bill amount, managing cash flow by recording transactions daily, taking payment from guests by cash or card, and providing exact change if payment is cash.
• Verifying billing transactions by checking the amount displayed on the POS.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory, communicating with management to order snacks from specified vendors to replenish stock.
• Walking the floor regularly to monitor for unsafe hazards and ensure guests follow park rules, regulations and guidelines.
• Cleaning restrooms and sanitizing all park structures (e.g., tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Ability to work in noisy environments created by guests (children yelling, music)
• Ability to tolerate a hectic and busy work environment during scheduled hours
• Comfort with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Industries: Entertainment Providers