Guest Experience Team Member

Dash In; Wilmington (DE); On-site; USD 12,000 - 16,000; Part time

Benefits offered by this job

Annual healthcare expense contribution

GED completion program

Up to 3 weeks PTO for full-time employees

100% Tuition reimbursement

Affordable medical and dental plans

401(k) match up to 7%

Discounts on food and beverages

Job summary

Dash In in Wilmington, DE, is looking for a Guest Experience Team Member to provide exceptional service to guests in a vibrant 24/7 retail environment. You will play a key role in ensuring customer satisfaction through various tasks, including assisting with transactions, stocking products, and maintaining store cleanliness.

The ideal candidate will have a High School Diploma or GED, at least one year of customer service experience, and the ability to work flexible hours. Join Dash In and be part of a committed team that values community engagement and exceptional service.

Qualifications

• High School Diploma or GED or ability to complete GED.
• 1 year of retail customer service experience preferred.
• Flexibility to work different shifts including nights and weekends.

Responsibilities

• Assist guests with a smile and manage transactions accurately.
• Restock shelves and displays, ensuring organization.
• Clean both interior and exterior, including restrooms.

Skills

Customer service

Flexibility

Tech-savviness

Education

High School Diploma or GED

Tools

POS software

Job description

Join the Dash In Team as a Guest Experience Team Member in New Castle, DE!

Dash In is more than a convenience store—it's a community-focused brand that's part of the Wills Group family. With over 50 locations across the Mid-Atlantic, Dash In combines high-quality food, fuel, and retail services to create a one-stop destination for our guests. From freshly prepared food to top-tier customer service, we aim to redefine what a convenience store can be.

We are proud to be Great Place to Work Certified™ and recognized as Fortune's Best Workplace in Retail™ , reflecting our commitment to creating an exceptional environment for our team members and guests alike. At Dash In, we believe in responsible leadership, giving back to our communities, and fostering an adventurous spirit in everything we do!

What You’ll Do:

Dash In is redefining convenience with an innovative concept focused on high-quality food service and an elevated guest experience in a dynamic 24/7 retail environment. If you love variety, teamwork, and making a difference for every guest, Dash In is the place for you!

• Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
• Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
• Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
• Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
• Handle Cash with Care: Follow company policies for accurate cash handling and recording.

What We're Looking For:

• High School Diploma or GED (or the ability to complete our company-paid GED program)
• 1 year of retail customer service experience (preferred)
• Flexibility to work days, nights, overnights, and weekends
• Authorized to work in the United States and 18 years of age or older
• Successful completion of background check and drug screening

Ideal Candidates Will Also Have:

• Active ServSafe certification, or a similar qualification
• Tech‑savviness, including familiarity with POS software

Benefits and Perks:

For Part‑Time Employees:

• 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
• Education: GED completion program for sales associates.

For Full‑Time Employees:

• Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
• 100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
• Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
• Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
• Financial Well‑being: Employer 401(k) match up to 7%.
• Discounted coffee, fountain beverages, and discounts on fresh food and car washes.
• Exclusive discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Dash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

Ready to join us? Apply now and be part of our journey!