Guest Experience Team Member

Dash In; New Castle (DE); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Paid Time Off

Tuition reimbursement

Healthcare plans

401(k) match

Employee discounts

Job summary

Dash In is seeking a Guest Experience Team Member at 154 Pulaski Hwy, New Castle, DE. You’ll assist guests, process transactions, stock shelves, and keep the store clean to ensure a welcoming shopping environment.

We offer flexible schedules (full-time or part-time), competitive pay of $15.50-$18.00 per hour with an overnight bump, and benefits including PTO, tuition assistance, healthcare, and 401(k) matching to support your career growth.

Qualifications

• High School Diploma or GED (or the ability to complete our company-paid GED program)
• 1 year of retail customer service experience (preferred)
• Flexibility to work days, nights, overnights, and weekends
• Authorized to work in the United States and 18 years of age or older
• Successful completion of background check and drug screening

Responsibilities

• Deliver outstanding service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
• Keep shelves and displays stocked and organized for accessibility.
• Maintain a pristine store, including sweeping, mopping, and cleaning interiors and exteriors.
• Support the team across cashiering to porter services for a seamless guest experience.
• Handle cash following company policies and recording accurately.

Skills

Customer service

Cash handling

POS software

Retail experience

Education

High School Diploma or GED

Tools

POS software

Job description

Guest Experience Team Member

Location: 154 Pulaski Hwy, New Castle, DE

Status: Full-time or Part-time

Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight)

What You’ll Do:

• Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
• Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
• Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
• Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
• Handle Cash with Care: Follow company policies for accurate cash handling and recording.

What We're Looking For:

• High School Diploma or GED (or the ability to complete our company-paid GED program)
• 1 year of retail customer service experience (preferred)
• Flexibility to work days, nights, overnights, and weekends
• Authorized to work in the United States and 18 years of age or older
• Successful completion of background check and drug screening

Ideal Candidates Will Also Have:

• Active ServSafe certification, or a similar qualification
• Tech-savviness, including familiarity with POS software

Benefits and Perks:

For Part-Time Employees:

• 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
• Education: GED completion program for sales associates.

For Full-Time Employees:

• Paid Time Off: Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
• Education & Development: 100% tuition reimbursement, development programs, certificate program assistance, and GED completion program.
• Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
• Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
• Financial Well-being: Employer 401(k) match up to 7%.
• Perks: Free coffee, fountain beverages, discounts on fresh food and car washes.
• Discounts: Exclusive discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Dash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.