Guest Experience Team Leader - Flexible Schedule

Target; Tomball (TX); On-site; USD 30,000 - 52,000; Full time

Job summary

Target in Tomball, TX seeks a Service and Engagement Team Leader to enhance guest experiences and lead hourly teammates across in-store and digital services. You will drive guest loyalty, train staff, and execute department plans to meet sales goals.

The role emphasizes strong communication, flexibility with shifts, and adherence to Target’s standards for service, operations, and safety. Prior retail leadership experience is preferred.

Qualifications

• Experience in guest service and loyalty programs.
• Ability to lead hourly team members and coach others.
• Flexible schedule including nights and weekends.
• Strong communication and teamwork abilities.

Responsibilities

• Deliver guest experience commitments consistently.
• Lead a team of Guest Advocates and Front of Store Attendants.
• Plan daily/weekly workload to meet store goals.
• Support drive-up and digital guest services.
• Ensure safety and security practices are followed.

Skills

Guest service

Team leadership

Retail operations

Communication

Education

High school diploma

Tools

Handheld scanners

Job description

Target in Tomball, TX seeks a Service and Engagement Team Leader to enhance guest experiences and lead hourly teammates across in-store and digital services. You will drive guest loyalty, train staff, and execute department plans to meet sales goals.

The role emphasizes strong communication, flexibility with shifts, and adherence to Target’s standards for service, operations, and safety. Prior retail leadership experience is preferred.