Guest Experience Team Leader

1001 Target Corporation; Kirkwood (MO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discount

Job summary

Target is seeking a Service & Engagement Team Leader to drive guest experience and lead a team of hourly associates in a fast-paced retail environment. The role focuses on delivering seamless service, managing daily workloads, and coaching staff to meet performance goals.

Candidates should have a high school diploma or equivalent, 18+ years old, and retail experience is preferred. Strong communication and problem-solving skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• 18+ years of age or older.
• Retail experience preferred.
• Ability to lead and coach team members.

Responsibilities

• Deliver guest experience commitments and ensure consistent service.
• Review metrics and manage daily/weekly workload to meet goals.
• Lead a team of hourly team members, including coaching and development.
• Maintain safety, compliance, and operational standards across the store.

Skills

Guest service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Handheld scanners

Communication devices

Job description

Target is seeking a Service & Engagement Team Leader to drive guest experience and lead a team of hourly associates in a fast-paced retail environment. The role focuses on delivering seamless service, managing daily workloads, and coaching staff to meet performance goals.

Candidates should have a high school diploma or equivalent, 18+ years old, and retail experience is preferred. Strong communication and problem-solving skills are essential for success.