Guest Experience Team Leader

Roundel; Watertown, Northern (SD, KY); Hybrid; USD 28,000 - 47,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Job summary

Target is hiring a Service & Engagement Team Leader to deliver a best-in-class guest experience in a fast-paced retail setting. You will lead a team of hourly teammates, coach performance, and ensure operational execution across in-store activities.

The role emphasizes guest engagement, problem solving, inventory awareness, and meeting store sales goals while maintaining brand standards and safety protocols.

Qualifications

• High school diploma or equivalent is required.
• Experience in retail or guest services is preferred.
• Ability to lead and coach a team to meet service goals.

Responsibilities

• Deliver guest experience commitments consistently.
• Train and develop team to meet Target standards.
• Review metrics and drive improvements in service and sales.
• Coordinate daily/weekly workload to support priorities.
• Lead and evaluate team performance and safety compliance.

Skills

Guest service

Team leadership

Retail operations

Communication

Interviewing & coaching

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is hiring a Service & Engagement Team Leader to deliver a best-in-class guest experience in a fast-paced retail setting. You will lead a team of hourly teammates, coach performance, and ensure operational execution across in-store activities.

The role emphasizes guest engagement, problem solving, inventory awareness, and meeting store sales goals while maintaining brand standards and safety protocols.