Guest Experience Team Leader - Fast-Paced Retail Leadership

Roundel; Pasadena (CA); On-site; USD 35,000 - 59,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Short/Long term disability

Job summary

Target Corp. is seeking a Service & Engagement Team Leader in Pasadena to drive guest satisfaction and smooth store operations. You will lead a team of associates, coach performance, and ensure in-store and digital guest services meet Target standards.

You will manage daily workloads, support loyalty programs, and contribute to achieving store sales goals while maintaining a safe and inclusive environment for guests and teammates.

Qualifications

• High school diploma or equivalent required.
• Retail experience is preferred but not required.
• Ability to lead and hold others accountable.

Responsibilities

• Deliver consistent guest experience commitments across shifts.
• Train, coach, and develop hourly team members.
• Observe performance, provide feedback, and drive initiative.
• Plan daily/weekly workload to meet service and sales goals.
• Support and ensure safety and compliance in operations.

Skills

Guest service

Team leadership

Communication

Coaching

Interviewing

Customer focus

Education

High school diploma or equivalent

Tools

Handheld scanners

Cash handling

Job description

Target Corp. is seeking a Service & Engagement Team Leader in Pasadena to drive guest satisfaction and smooth store operations. You will lead a team of associates, coach performance, and ensure in-store and digital guest services meet Target standards.

You will manage daily workloads, support loyalty programs, and contribute to achieving store sales goals while maintaining a safe and inclusive environment for guests and teammates.