Guest Experience Team Leader

Target Corp; Town of Vestal (NY); Presencial; USD 32.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Employee discount

Paid holidays

Paid vacation

401(k)

Descripción de la vacante

Target Corp in Vestal, NY is seeking a Service & Engagement Team Leader to drive guest experiences and operational excellence. You’ll lead hourly associates, coach performance, and align daily tasks with store priorities while fostering a welcoming, inclusive environment for guests and teammates.

The role emphasizes guest-first service, problem-solving, and achievement of store goals in a fast-paced retail setting with variable hours and shifts.

Formación

• High school diploma or equivalent required or preferred.
• Ability to communicate effectively with guests and team members.
• Previous retail or guest-service experience is beneficial.

Responsabilidades

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Lead a team of hourly team members, including coaching, interviewing and performance feedback.
• Plan daily/weekly workload to meet service and sales goals.
• Support and educate guests about loyalty programs and store services.

Conocimientos

Guest service

Communication

Leadership

Flexible schedule

Educación

High school diploma or equivalent

Herramientas

Handheld scanners

Descripción del empleo

Target Corp in Vestal, NY is seeking a Service & Engagement Team Leader to drive guest experiences and operational excellence. You’ll lead hourly associates, coach performance, and align daily tasks with store priorities while fostering a welcoming, inclusive environment for guests and teammates.

The role emphasizes guest-first service, problem-solving, and achievement of store goals in a fast-paced retail setting with variable hours and shifts.