Guest Experience Team Leader - Flexible Retail Schedule

Target; Town of Monroe (NY); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid sick leave

Paid national holidays

Paid vacation

Employee discount

Job summary

Target is hiring a Service and Engagement Team Leader in New York. You will guide guest experience, train associates, and ensure smooth store operations while delivering on guest commitments.

The role requires leadership, strong communication, and flexibility in a fast-paced retail environment. You will lead a team, manage daily workload, and contribute to sales goals and a positive guest experience.

Qualifications

• High school diploma or equivalent.
• Able to work variable shifts, including nights and holidays.
• Retail experience preferred but not required.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly store experience.
• Train and develop team to meet guest service commitments and store standards.
• Lead a team of hourly associates to achieve sales goals and improve loyalty.
• Monitor store metrics and adjust staffing to meet priorities.

Skills

Guest service

Team leadership

Communication

Flexibility

Education

High school diploma or equivalent

Tools

Handheld scanners

POS system

Job description

Target is hiring a Service and Engagement Team Leader in New York. You will guide guest experience, train associates, and ensure smooth store operations while delivering on guest commitments.

The role requires leadership, strong communication, and flexibility in a fast-paced retail environment. You will lead a team, manage daily workload, and contribute to sales goals and a positive guest experience.