Guest Experience Team Lead - Retail Service

Target Corp; Marlton (NJ); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target Corp in Marlton, NJ is recruiting for a Service & Engagement Team Leader to guide guest interactions and drive store performance. You will lead a team of hourly associates, coach for service excellence, and ensure efficient operations at the front of store and digital channels.

This full-time role involves planning daily workloads, monitoring guest experience metrics, and promoting Target loyalty programs while upholding safety and compliance standards across the store.

Qualifications

• Must be at least 18 years old.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable; communicate effectively.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly experience.
• Lead a team of hourly associates and coach for performance.
• Plan daily/weekly workload to meet sales and service goals.
• Support drive-up and pickup services efficiently.

Skills

Customer service

Communication skills

Team leadership

Problem solving

Flexibility

Education

High school diploma or equivalent

Tools

Cash register operations

Handheld scanners

Job description

Target Corp in Marlton, NJ is recruiting for a Service & Engagement Team Leader to guide guest interactions and drive store performance. You will lead a team of hourly associates, coach for service excellence, and ensure efficient operations at the front of store and digital channels.

This full-time role involves planning daily workloads, monitoring guest experience metrics, and promoting Target loyalty programs while upholding safety and compliance standards across the store.