Guest Experience Team Lead

Target; Marlton (NJ); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid vacation

Employee discount

Job summary

Target in Marlton, NJ is seeking a Service and Engagement Team Leader to drive guest experience and daily store operations. You will lead a team of hourly associates, coordinate workloads, and ensure loyalty and service standards are met across front-of-store tasks.

You will mentor teammates, coach performance, and align with leadership on goals while delivering a safe, compliant, and welcoming shopping environment for guests.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Ability to communicate across multiple devices and platforms.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and delivers on Target’s guest experience commitments.
• Lead a team of hourly team members and supervise daily operations.
• Plan daily/weekly workload to meet store goals and drive sales.
• Support and enable pick up and drive up orders accurately and efficiently.
• Model safety and compliance, and manage escalation of guest concerns.

Skills

Guest service

Team leadership

Communication skills

Flexibility

Customer focus

Education

High school diploma or equivalent

Job description

Target in Marlton, NJ is seeking a Service and Engagement Team Leader to drive guest experience and daily store operations. You will lead a team of hourly associates, coordinate workloads, and ensure loyalty and service standards are met across front-of-store tasks.

You will mentor teammates, coach performance, and align with leadership on goals while delivering a safe, compliant, and welcoming shopping environment for guests.