Guest Experience Team Lead — Growth & Leadership

Lalaland Support Center LLC; Plano (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company discounts

Free drinks

Growth opportunities

Job summary

La La Land Kind Cafe in Plano, TX is seeking team members for supervisory roles to oversee daily operations and support a warm, service-oriented environment. Responsibilities include coaching staff, ensuring safety and cleanliness, handling inventory, and assisting with scheduling.

Ideal candidates have prior supervisory experience, strong leadership, and excellent communication. Flexible shifts, a student-friendly or fast-paced setting, and opportunities for growth are available.

Qualifications

• Previous supervisory experience required.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Food handler certification required.

Responsibilities

• Supervise and coordinate team members to ensure efficient operations during shifts.
• Monitor employee performance and provide coaching or feedback to improve productivity.
• Address customer inquiries and resolve complaints promptly and professionally.
• Ensure compliance with company policies, procedures, and safety standards.
• Assist with inventory management, including receiving and stocking supplies.
• Maintain a clean and organized work environment.
• Complete administrative tasks accurately.
• Train new employees and provide ongoing support to existing team members.
• Collaborate with management to achieve company goals and improve operations.
• Assist in scheduling and workforce planning to ensure adequate coverage.
• Support marketing and promotional activities as needed.
• Participate in team meetings and contribute to process improvement initiatives.

Skills

Supervisory experience

Leadership

Communication skills

Food handler certification

Job description

La La Land Kind Cafe in Plano, TX is seeking team members for supervisory roles to oversee daily operations and support a warm, service-oriented environment. Responsibilities include coaching staff, ensuring safety and cleanliness, handling inventory, and assisting with scheduling.

Ideal candidates have prior supervisory experience, strong leadership, and excellent communication. Flexible shifts, a student-friendly or fast-paced setting, and opportunities for growth are available.