Cafe Team Leader: Growth, Coaching & Free Drinks on Shift

Lalaland Support Center LLC; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Company discounts

Free drinks while on shift

Internal Growth Opportunities

Job summary

La La Land Kind Cafe is seeking passionate Team Members to join our movement of kindness and inclusivity. A Team Leader will oversee daily operations, supervise staff, and ensure exceptional guest service during shifts.

This role requires strong leadership, the ability to coach teammates, manage inventory, and maintain safe, clean environments. Flexibility for weekends and long shifts, plus a food handler certification, are expected.

Qualifications

• Previous experience in a supervisory role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive attitude and a commitment to delivering excellent customer service.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts, holidays and weekends.
• Food handler certification.

Responsibilities

• Supervise and coordinate team members to ensure efficient operations during shifts.
• Monitor employee performance and provide coaching or feedback to improve productivity.
• Address customer inquiries and resolve complaints promptly and professionally.
• Ensure compliance with company policies, procedures, and safety standards.
• Assist with inventory management, including receiving and stocking supplies.
• Maintain a clean and organized work environment.
• Complete administrative tasks accurately.
• Train new employees and provide ongoing support to existing team members.
• Collaborate with management to achieve company goals and improve operations.
• Assist in scheduling and workforce planning to ensure adequate coverage.
• Support marketing and promotional activities as needed.
• Participate in team meetings and contribute to process improvement initiatives.
• Act as a liaison between team members and upper management to communicate concerns or suggestions.

Skills

Leadership

Communication

Customer Service

Job description

La La Land Kind Cafe is seeking passionate Team Members to join our movement of kindness and inclusivity. A Team Leader will oversee daily operations, supervise staff, and ensure exceptional guest service during shifts.

This role requires strong leadership, the ability to coach teammates, manage inventory, and maintain safe, clean environments. Flexibility for weekends and long shifts, plus a food handler certification, are expected.