Cafe Team Leader: Inspire Service & Growth

Lalaland Support Center LLC; Addison (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Company discounts

Free drinks while on shift

Internal Growth Opportunities

Job summary

La La Land Kind Cafe in Addison, TX is seeking a Team Leader to oversee daily operations, supervise staff, and ensure exceptional service during shifts.

You will coach team members, maintain safety and sanitation standards, handle inventory, and collaborate with management on scheduling and process improvements. This role requires stamina and a positive attitude in a fast-paced cafe environment.

Qualifications

• Previous supervisory experience required.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and commitment to delivering excellent customer service.
• Knowledge of sanitation regulations.
• Flexibility to work various shifts, holidays and weekends.

Responsibilities

• Primary: Supervise and coordinate team members to ensure efficient operations during shifts.
• Primary: Monitor employee performance and provide coaching to improve productivity.
• Primary: Address customer inquiries and resolve complaints promptly and professionally.
• Primary: Ensure compliance with company policies, procedures, and safety standards.
• Primary: Assist with inventory management, including receiving and stocking supplies.
• Primary: Maintain a clean and organized work environment.
• Primary: Complete administrative tasks accurately.
• Primary: Train new employees and provide ongoing support to existing team members.
• Secondary: Collaborate with management to achieve company goals and improve operations.
• Secondary: Assist in scheduling and workforce planning to ensure adequate coverage.
• Secondary: Support marketing and promotional activities as needed.
• Secondary: Participate in team meetings and contribute to process improvement initiatives.
• Secondary: Act as a liaison between team members and upper management to communicate concerns or suggestions.

Skills

Supervisory experience

Leadership

Communication skills

Customer service orientation

Sanitation knowledge

Flexibility

Multi-tasking

Job description

La La Land Kind Cafe in Addison, TX is seeking a Team Leader to oversee daily operations, supervise staff, and ensure exceptional service during shifts.

You will coach team members, maintain safety and sanitation standards, handle inventory, and collaborate with management on scheduling and process improvements. This role requires stamina and a positive attitude in a fast-paced cafe environment.