Guest Experience Team Lead — Fast-Paced Retail

Target; Kingston (MA); On-site; USD 34,000 - 57,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discounts

Paid sick leave

Paid vacation

Paid holidays

Job summary

Target is hiring a Service and Engagement Team Leader in Kingston, MA. You will lead a team of hourly teammates, ensure guest satisfaction, and drive service and sales goals across shifts.

The role requires strong communication, problem solving, and leadership, with a starting hourly pay between $24.50 and $41.65. Benefits include health coverage, 401(k), and paid time off. We offer flexible schedules, comprehensive training, and opportunities for career development to grow with the company.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Retail experience preferred but not required.
• Strong communication and teamwork skills.

Responsibilities

• Lead a team of hourly associates, including interviewing, coaching and retention.
• Manage guest interaction, resolve issues and ensure guest loyalty.
• Plan daily/weekly workload to meet service and sales goals.
• Operate cash registers and handle cash office processes as needed.

Skills

Guest service

Team leadership

Communication

Problem solving

Adaptability

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is hiring a Service and Engagement Team Leader in Kingston, MA. You will lead a team of hourly teammates, ensure guest satisfaction, and drive service and sales goals across shifts.

The role requires strong communication, problem solving, and leadership, with a starting hourly pay between $24.50 and $41.65. Benefits include health coverage, 401(k), and paid time off. We offer flexible schedules, comprehensive training, and opportunities for career development to grow with the company.