Guest Experience Team Lead

Global Montello Group Corp; Smithfield (RI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k match

Tuition reimbursement

Job summary

Global Partners LP in Smithfield, RI, is seeking a Guest Service Supervisor to lead store operations, supervise staff, and ensure guest satisfaction while enforcing safety, security, and quality standards.

The GSS will coach employees, greet guests, manage cash processes, maintain stock, and support 24/7 guest service programs in a fast-paced environment.

Role requires flexibility for day, evening, weekend shifts; high school diploma preferred; reliable transportation a plus.

Qualifications

• Supervising employees and ensuring policy compliance.
• Coaching staff with constructive feedback to improve performance.
• Greeting guests and delivering an enjoyable shopping experience.

Responsibilities

• Supervise employees making sure they are performing all duties directed by management.
• Coaching employees by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to safety, security, quality and store policies and practices.
• Operate the point of sale and manage cash levels.
• Ensure store housekeeping and 24/7 guest service programs are executed.

Skills

Staff supervision

Customer service

Coaching

Cash handling

Education

High School Diploma

Job description

Global Partners LP in Smithfield, RI, is seeking a Guest Service Supervisor to lead store operations, supervise staff, and ensure guest satisfaction while enforcing safety, security, and quality standards.

The GSS will coach employees, greet guests, manage cash processes, maintain stock, and support 24/7 guest service programs in a fast-paced environment.

Role requires flexibility for day, evening, weekend shifts; high school diploma preferred; reliable transportation a plus.