Guest Experience Supervisor — Growth & Benefits

Global Montello Group Corp; Tolland (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Professional Development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee frontline staff, ensure policy adherence, and deliver a welcoming guest experience in our Connecticut store.

The GSS will coach team members, manage POS transactions, and uphold safety and housekeeping standards while maintaining excellent guest relations and efficient cash handling. This role also requires flexibility for day/evening shifts and weekends to support store performance and community service.

Qualifications

• Must be at least 18 years old.
• Ability to access all areas of the store including selling floor, stock area, and register.
• Ability to lift up to 25 lbs and work in varying temperatures.
• Flexible hours including days, nights, weekends or holidays.

Responsibilities

• Supervise employees to ensure proper execution of management directives.
• Greet guests and provide an enjoyable shopping experience.
• Operate the point of sale following corporate standards and manage cash.
• Maintain store housekeeping and safety policies.
• Address guest inquiries and resolve issues promptly.

Skills

Guest service

Cash handling

Supervising staff

Team leadership

Education

High School Diploma or equivalent

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee frontline staff, ensure policy adherence, and deliver a welcoming guest experience in our Connecticut store.

The GSS will coach team members, manage POS transactions, and uphold safety and housekeeping standards while maintaining excellent guest relations and efficient cash handling. This role also requires flexibility for day/evening shifts and weekends to support store performance and community service.