Guest Experience Team Lead

Target; San Jose (CA); Hybride; USD 39 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Paid time off

Employee discount

Résumé du poste

Target in San Jose, CA is seeking a Service & Engagement Team Leader to supervise hourly team members, ensure outstanding guest service, and drive store operations. You will plan workloads, coach associates, and promote a guest-centric culture across in-store and digital touchpoints.

The role emphasizes leadership, problem solving, and maintaining high standards for safety, accuracy, and customer satisfaction in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Previous retail experience preferred, but not required.
• Strong leadership and communication skills.
• Ability to manage workload and adapt to a fast-paced environment.

Responsabilités

• Lead a team of hourly associates to deliver guest service.
• Plan daily/weekly workload to meet service and sales goals.
• Maintain welcoming and helpful guest interactions.
• Support drive-up and curbside services.
• Uphold Target's standards for safety and compliance.

Connaissances

Leadership

Team management

Guest service

Problem solving

Communication

Flexibility

Formation

High school diploma or equivalent

Outils

Handheld scanners

Cash register operations

Description du poste

Target in San Jose, CA is seeking a Service & Engagement Team Leader to supervise hourly team members, ensure outstanding guest service, and drive store operations. You will plan workloads, coach associates, and promote a guest-centric culture across in-store and digital touchpoints.

The role emphasizes leadership, problem solving, and maintaining high standards for safety, accuracy, and customer satisfaction in a fast-paced retail environment.