Guest Experience Team Lead

Target Corp; Hadley (MA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short-term disability

Long-term disability

Paid sick leave

Paid national holidays

Paid vacation

Job summary

Target Corp is hiring a Service & Engagement Team Leader at our Hadley, MA location. You will guide a team of hourly associates to deliver exceptional guest service, manage daily workloads, and drive timely problem resolution to boost guest satisfaction.

The role requires strong communication, leadership, and a proactive approach in a fast-paced retail environment, with a comprehensive benefits package and a competitive hourly pay range.

Qualifications

• Strong guest service mindset and ability to resolve issues.
• Proven leadership capabilities and team coaching.
• Excellent communication with guests and teammates.
• Comfortable handling fast-paced store environments.

Responsibilities

• Lead a team of hourly associates to deliver excellent guest service.
• Plan daily/weekly workload to meet service and sales goals.
• Monitor guest experience and resolve issues promptly.
• Ensure adherence to safety and cash-handling procedures.

Skills

Guest service

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Target Corp is hiring a Service & Engagement Team Leader at our Hadley, MA location. You will guide a team of hourly associates to deliver exceptional guest service, manage daily workloads, and drive timely problem resolution to boost guest satisfaction.

The role requires strong communication, leadership, and a proactive approach in a fast-paced retail environment, with a comprehensive benefits package and a competitive hourly pay range.