Guest Experience Team Lead

Target Corp; Bethel (CT); On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Service & Engagement Team Leader at the Bethel, CT location. The role focuses on delivering an Easy, Inspiring, and Friendly guest experience while leading hourly team members and ensuring store standards.

You will support loyalty programs and drive guest engagement across in-store and digital services. The position requires strong communication, leadership, and problem-solving skills, with a willingness to work a variable schedule—including nights, weekends, and holidays.

Qualifications

• Guest service fundamentals and experience building guest-first culture.
• Leading and coaching hourly team members to deliver service goals.
• Ability to manage workload and prioritize tasks in a fast-paced retail environment.

Responsibilities

• Lead a team of hourly team members, including coaching and development.
• Deliver on Target’s guest experience commitments and store standards.
• Plan daily/weekly workload to support service and sales goals and promotions.

Skills

Guest service

Leadership

Communication

Education

High school diploma or equivalent

Job description

Target is seeking a Service & Engagement Team Leader at the Bethel, CT location. The role focuses on delivering an Easy, Inspiring, and Friendly guest experience while leading hourly team members and ensuring store standards.

You will support loyalty programs and drive guest engagement across in-store and digital services. The position requires strong communication, leadership, and problem-solving skills, with a willingness to work a variable schedule—including nights, weekends, and holidays.