Guest Experience Team Lead

Target; Bradenton (FL); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short-term disability

Long-term disability

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is seeking a Service & Engagement Team Leader in Bradenton, FL, to champion guest experience and lead a team of Guest Advocates and Front of Store Attendants. This full-time role involves coaching team members, maintaining service standards, and driving store initiatives to ensure a welcoming, efficient shopping experience.

You will oversee daily operations, schedule workloads, and develop staff to uphold Target's guest-first culture while following company policies and safety guidelines.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Previous retail experience is a plus.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and delivers on Target’s guest experience commitments.
• Observe and provide feedback, accountability while recognizing moments of great guest service.
• Review area guest, financial, and team metrics to identify opportunities and drive outcomes.
• Lead a team of Guest Advocates and Front of Store Attendants to exceed guest service expectations.

Skills

Guest service

Team leadership

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Target is seeking a Service & Engagement Team Leader in Bradenton, FL, to champion guest experience and lead a team of Guest Advocates and Front of Store Attendants. This full-time role involves coaching team members, maintaining service standards, and driving store initiatives to ensure a welcoming, efficient shopping experience.

You will oversee daily operations, schedule workloads, and develop staff to uphold Target's guest-first culture while following company policies and safety guidelines.