Guest Experience Switchboard Operator (Part-Time)

Smugglers; Jeffersonville (VT); On-site; USD 17,000 - 25,000; Part time

Job summary

Smugglers is seeking a Switchboard Operator in Vermont to greet guests with a friendly voice and manage calls in a fast-paced setting. You will direct inquiries, dispatch guest requests, and assist in emergency communications while staying calm and professional.

The role emphasizes strong customer service, computer skills, and the ability to multitask; it is part-time and seasonal with weekday shifts available, ideal for someone who thrives in a team environment.

Qualifications

• Proactive and friendly demeanor with guests and staff.
• Comfort with computer systems and software.
• Strong communication and customer service skills.

Responsibilities

• Answer and direct incoming calls with professionalism and warmth.
• Dispatch guest requests using hospitality software.
• Handle emergent and 911 calls swiftly and accurately.
• Communicate clearly with guests and staff.

Skills

Enthusiastic attitude

Computer literacy

Customer service

Multi-tasking

Education

High School or equivalent

Job description

Smugglers is seeking a Switchboard Operator in Vermont to greet guests with a friendly voice and manage calls in a fast-paced setting. You will direct inquiries, dispatch guest requests, and assist in emergency communications while staying calm and professional.

The role emphasizes strong customer service, computer skills, and the ability to multitask; it is part-time and seasonal with weekday shifts available, ideal for someone who thrives in a team environment.