Guest Services Switchboard Operator – Part-Time

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 21,000 - 25,000; Part time

Job summary

Smugglers' Notch Resort in Jeffersonville, Vermont, is seeking a friendly Switchboard Operator to be the first warm voice guests hear. This part-time, seasonal role thrives in a fast-paced, team-oriented environment and offers variety in daily tasks.

You will answer and direct calls, dispatch guest requests using our hospitality software, and respond to emergent situations with calm, clear communication. The ideal candidate brings a positive attitude, comfort with computer systems, and solid

Qualifications

• High School or better.
• Hospitality or switchboard experience is a plus.

Responsibilities

• Answer and direct incoming calls with professionalism and warmth
• Dispatch guest requests using our hospitality software system
• Handle emergence and 911 calls swiftly and accurately
• Communicate clearly and effectively with both guests and staff

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School or better

Tools

Hospitality software

Job description

Smugglers' Notch Resort in Jeffersonville, Vermont, is seeking a friendly Switchboard Operator to be the first warm voice guests hear. This part-time, seasonal role thrives in a fast-paced, team-oriented environment and offers variety in daily tasks.

You will answer and direct calls, dispatch guest requests using our hospitality software, and respond to emergent situations with calm, clear communication. The ideal candidate brings a positive attitude, comfort with computer systems, and solid