Part-Time Ski Resort Ticket Specialist

Smugglers; Jeffersonville (VT); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Smuggs in Vermont is seeking a friendly Ticket Seller to welcome guests at the Madonna/Sterling Base Lodge. You’ll sell lift tickets, answer questions, and help guests start their Smuggs day with a warm, efficient service.

This is a part-time, seasonal role requiring weekend and holiday availability, with independent work once trained and solid cash-handling skills. Prior experience with POS systems is a plus, and a calm, positive attitude helps guests during peak times.

Qualifications

• Friendly communicator who enjoys working with people.
• Comfort working independently in a quiet, solo setting after training.
• Able to stay organized during slow and busy periods.
• Solid computer skills and attention to detail in handling transactions.
• Passion for winter sports and skiing/snowboarding culture.

Responsabilités

• Sell and process lift tickets, season passes, and other winter activities using our point-of-sale system.
• Provide accurate, friendly information about ticket options, pricing, mountain operations, and Smuggs programs.
• Assist guests with common questions, concerns, and special requests, always with a friendly, solutions-first attitude.
• Handle cash drawer and daily reconciliation duties with accuracy and professionalism.
• Deliver a welcoming and calm guest experience, even during peak periods or challenging transactions.

Connaissances

Customer service

Communication

Independent work

Cash handling

Computer skills

Winter sports knowledge

POS system

Outils

POS system

Description du poste

Smuggs in Vermont is seeking a friendly Ticket Seller to welcome guests at the Madonna/Sterling Base Lodge. You’ll sell lift tickets, answer questions, and help guests start their Smuggs day with a warm, efficient service.

This is a part-time, seasonal role requiring weekend and holiday availability, with independent work once trained and solid cash-handling skills. Prior experience with POS systems is a plus, and a calm, positive attitude helps guests during peak times.