Switchboard Operator

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 21,000 - 25,000; Part time

Job summary

Smugglers' Notch Resort in Jeffersonville, Vermont, is seeking a friendly Switchboard Operator to be the first warm voice guests hear. This part-time, seasonal role thrives in a fast-paced, team-oriented environment and offers variety in daily tasks.

You will answer and direct calls, dispatch guest requests using our hospitality software, and respond to emergent situations with calm, clear communication. The ideal candidate brings a positive attitude, comfort with computer systems, and solid

Qualifications

• High School or better.
• Hospitality or switchboard experience is a plus.

Responsibilities

• Answer and direct incoming calls with professionalism and warmth
• Dispatch guest requests using our hospitality software system
• Handle emergence and 911 calls swiftly and accurately
• Communicate clearly and effectively with both guests and staff

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School or better

Tools

Hospitality software

Job description

Do you have a friendly, personable voice and a passion for helping others? Join our team as a Switchboard Operator,where your welcoming tone will be the first impression guests receive. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys variety in their day.

What you'll do:

• Answer and direct incoming calls with professionalism and warmth
• Dispatch guest requests using our hospitality software system
• Handle emergence and 911 calls swiftly and accurately
• Communicate clearly and effectively with both guests and staff

What we're looking for:

• An enthusiastic and positive attitude
• Confidence with computer technology and software systems
• Strong customer service and communication skills
• Ability to multitask and stay composed in a fast-moving setting

Your voice matters, literally! Be the friendly connection that sets the tone for an outstanding guest experience.

Schedule & Availability:

This is a part time, seasonal role with weekday shifts available

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
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