Snow Sports Ticket Agent — Fast, Friendly Service

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 17,000 - 25,000; Part time

Job summary

Smugglers' Notch Resort in Vermont seeks a part-time, seasonal Ticket Seller at the Madonna/Sterling Base Lodge. You’ll be the first point of contact for guests starting their day on the slopes, selling lift tickets, season passes, and providing friendly, solutions-focused information.

This is largely a solo role after training, with independent operation and solid cash-handling duties, supported by a responsive team. Weekend and holiday availability is required for the Smuggs magic.

Qualifications

• Friendly and reliable communicator.
• Independent worker who thrives in a quiet setting.
• Organized with strong attention to detail.
• Solid computer skills for processing transactions.
• Passion for winter sports and skiing/snowboarding culture.
• Calm demeanor and positive attitude with guests.

Responsibilities

• Sell and process lift tickets, season passes, and other winter activities using our point-of-sale system.
• Provide accurate, friendly information about ticket options, pricing, mountain operations, and Smuggs programs.
• Assist guests with common questions, concerns, and special requests, always with a friendly, solutions-first attitude.
• Handle cash drawer and daily reconciliation duties with accuracy and professionalism.
• Deliver a welcoming and calm guest experience, even during peak periods or challenging transactions.

Skills

Customer service

Cash handling

Independent worker

Attention to detail

Winter sports familiarity

POS systems

Tools

POS system

Job description

Smugglers' Notch Resort in Vermont seeks a part-time, seasonal Ticket Seller at the Madonna/Sterling Base Lodge. You’ll be the first point of contact for guests starting their day on the slopes, selling lift tickets, season passes, and providing friendly, solutions-focused information.

This is largely a solo role after training, with independent operation and solid cash-handling duties, supported by a responsive team. Weekend and holiday availability is required for the Smuggs magic.