Switchboard Operator

Smugglers; Jeffersonville (VT); On-site; USD 17,000 - 25,000; Part time

Job summary

Smugglers is seeking a Switchboard Operator in Vermont to greet guests with a friendly voice and manage calls in a fast-paced setting. You will direct inquiries, dispatch guest requests, and assist in emergency communications while staying calm and professional.

The role emphasizes strong customer service, computer skills, and the ability to multitask; it is part-time and seasonal with weekday shifts available, ideal for someone who thrives in a team environment.

Qualifications

• Proactive and friendly demeanor with guests and staff.
• Comfort with computer systems and software.
• Strong communication and customer service skills.

Responsibilities

• Answer and direct incoming calls with professionalism and warmth.
• Dispatch guest requests using hospitality software.
• Handle emergent and 911 calls swiftly and accurately.
• Communicate clearly with guests and staff.

Skills

Enthusiastic attitude

Computer literacy

Customer service

Multi-tasking

Education

High School or equivalent

Job description

Do you have a friendly, personable voice and a passion for helping others? Join our team as a Switchboard Operator,where your welcoming tone will be the first impression guests receive. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys variety in their day.

What you'll do:

• Answer and direct incoming calls with professionalism and warmth
• Dispatch guest requests using our hospitality software system
• Handle emergence and 911 calls swiftly and accurately
• Communicate clearly and effectively with both guests and staff

What we're looking for:

• An enthusiastic and positive attitude
• Confidence with computer technology and software systems
• Strong customer service and communication skills
• Ability to multitask and stay composed in a fast-moving setting

Your voice matters, literally! Be the friendly connection that sets the tone for an outstanding guest experience.

Schedule & Availability:

This is a part time, seasonal role with weekday shifts available

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
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