Guest Experience Supervisor - Food & Beverage

Treasure Island Resort & Casino

Welch Township (MN)

On-site

USD 57,859,000 - 71,635,000

Full time

8 days ago

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Job summary

Treasure Island Resort & Casino in Welch Township, Minnesota, seeks an outlet operations supervisor in Food and Beverage to support leadership during peak periods, ensuring high guest service standards and smooth operations.

You will schedule and train staff, enforce quality and cleanliness, handle guest questions, and manage cash handling. Requires at least 1 year of supervisory experience and a high school diploma or equivalent; proficiency with Microsoft Office is a plus.

Qualifications

1 year supervisory experience.
High School Diploma/GED or equivalent experience.
Strong attention to detail and organization.
Excellent verbal and interpersonal communication skills.
Computer skills with Microsoft Office.

Responsibilities

Schedule, train, coach, and evaluate staff and conduct performance reviews.
Direct daily work activities and inspect work for conformance to standards.
Establish and uphold quality, service, and cleanliness standards.
Address guest questions, complaints, or concerns in a courteous, professional manner.
Ensure transactions and cash-handling procedures are followed appropriately.