High-Volume Bar Supervisor

Treasure Island Hotel and Casino; Minnesota; Hybrid; USD 34,000 - 37,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a capable supervisor for our beverage team. You will directly supervise bartenders, wait staff and bar backs, communicating daily objectives and conducting performance evaluations.

You will monitor compliance with policies, assist in training, resolve incidents, and schedule staff while closely reviewing payroll to optimize operations. The ideal candidate has a High School Diploma or GED and 1 year of supervisory restaurant experience.

Qualifications

• High School Diploma/GED or equivalent experience.
• 1 year supervisory experience with high volume, full service restaurant with beverage venues.
• Previous bar experience.
• Previous experience with computerized point of sale system.
• Strong leadership skills.
• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP.

Responsibilities

• Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
• Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
• Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
• Resolve team member and/or guest incidents to maximize performance and satisfaction
• Schedule staff in accordance with business needs and closely scrutinize payroll

Skills

Leadership

Communication

Attention to detail

Customer service

Staff scheduling

Microsoft Office

Education

High School Diploma/GED

Tools

POS system

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

*Please note: A resume is required for this position

Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
• Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
• Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
• Resolve team member and/or guest incidents to maximize performance and satisfaction
• Schedule staff in accordance with business needs and closely scrutinize payroll

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience
• 1 year supervisory experience with high volume, full service restaurant with beverage venues

Preferred Knowledge and Certification:

• Previous experience with computerized point of sale system
• Pervious bar experience

Required Skills:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent verbal and interpersonal communication skills
• Excellent problem solving skills
• Strong leadership skills

Preferred Skills:

• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to independently complete multiple tasks in a professional manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and / or stand and sit for long periods throughout the day
• Must have a good sense of balance and be able to bend and kneel
• Must be able to push, pull and grasp objects
• Must have the ability to independently lift up to 25 pounds infrequently
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.