Food & Beverage Outlet Supervisor — Guest Service Leader

Treasure Island Hotel and Casino; Minnesota; Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Treasure Island Resort & Casino in Welch, MN seeks an experienced supervisor to oversee Food and Beverage outlet operations and ensure excellent guest service, as directed by management.

The role requires leadership to schedule, train, and evaluate staff, while maintaining quality, service, and cleanliness standards. Strong communication and cash-handling adherence are essential in this fast-paced environment.

Qualifikationen

• 1 year supervisory experience.
• High School Diploma/GED or equivalent experience.

Aufgaben

• Schedule, train, coach, and evaluate staff and conduct performance reviews.
• Direct daily work activities and inspect work for conformance to standards.
• Establish and uphold quality, service, and cleanliness standards.
• Address guest questions, complaints, or concerns in a courteous, professional manner.
• Ensure transactions and cash-handling procedures are followed appropriately.

Kenntnisse

Supervisory experience

Attention to detail

Organizational skills

Verbal communication

Interpersonal skills

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Windows

Jobbeschreibung

Treasure Island Resort & Casino in Welch, MN seeks an experienced supervisor to oversee Food and Beverage outlet operations and ensure excellent guest service, as directed by management.

The role requires leadership to schedule, train, and evaluate staff, while maintaining quality, service, and cleanliness standards. Strong communication and cash-handling adherence are essential in this fast-paced environment.