F&B Supervisor: Flexible Schedule & Guest Service Leader

Treasure Island Hotel and Casino; Welch (OK); On-site; USD 22,041 - 33,062; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a Food and Beverage Supervisor to oversee outlet operations as assigned by management. The role focuses on delivering a high level of guest service in accordance with department standards.

Key duties include scheduling, training, coaching staff; directing daily activities; upholding quality, service and cleanliness; addressing guest questions and concerns; and ensuring proper cash handling.

Qualifications

• 1 year supervisory experience is required.
• High School Diploma/GED or equivalent experience is preferred.

Responsibilities

• Schedule, train, coach, and evaluate staff and conduct performance reviews.
• Direct daily work activities and inspect work for conformance to standards.
• Establish and uphold quality, service, and cleanliness standards.
• Address guest questions, complaints, or concerns in a courteous, professional manner.
• Ensure transactions and cash-handling procedures are followed appropriately.

Skills

Attention to detail

Highly organized

Verbal & interpersonal communication

Microsoft Office

Windows

Education

High School Diploma/GED

Tools

Microsoft Office

Windows

Job description

Treasure Island Resort & Casino in Welch, MN is seeking a Food and Beverage Supervisor to oversee outlet operations as assigned by management. The role focuses on delivering a high level of guest service in accordance with department standards.

Key duties include scheduling, training, coaching staff; directing daily activities; upholding quality, service and cleanliness; addressing guest questions and concerns; and ensuring proper cash handling.