Guest Experience Supervisor (Flexible Hours)

Global Montello Group Corp; Plymouth (MA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

401k Match

Tuition Reimbursement

Career Development

Life Insurance

Job summary

Global Partners LP in Plymouth, MA is seeking a Guest Service Supervisor to lead store staff, ensure guest satisfaction, and uphold cash and POS operations.

You will coach employees, greet guests, manage daily tasks, and ensure policy compliance, safety, and quality standards. This role requires a high school diploma and offers competitive pay with benefits and development opportunities.

Qualifications

• Supervise employees and coordinate daily tasks.
• Coach staff to deliver excellent guest service.
• Greet guests and ensure a positive shopping experience.
• Adhere to safety, security, quality and store policies.

Responsibilities

• Oversee 24/7 guest service programs and processes.
• Manage cash processes including deposits and cash handling.
• Maintain inventory and ensure in-stock conditions.
• Address guest inquiries and resolve complaints.
• Monitor vendor check-in per guidelines.

Skills

Staff supervision

Customer service

POS operations

Cash handling

Safety compliance

Education

High School Diploma

High school diploma or equivalent

Job description

Global Partners LP in Plymouth, MA is seeking a Guest Service Supervisor to lead store staff, ensure guest satisfaction, and uphold cash and POS operations.

You will coach employees, greet guests, manage daily tasks, and ensure policy compliance, safety, and quality standards. This role requires a high school diploma and offers competitive pay with benefits and development opportunities.