Guest Experience Supervisor

Global Montello Group Corp; Winchester (NH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

401k match

Tuition reimbursement after 6 months

Professional development training

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure excellent guest experiences. You will supervise tasks, coach team members, greet guests, and uphold safety and operations standards.

The role requires flexibility in hours, a high school diploma, and the ability to lift up to 25 lbs. Prior experience with a POS system and cash handling is preferred.

Qualifications

• Supervise staff and ensure tasks are completed per management direction.
• Provide coaching to employees to improve performance.
• Greet guests and ensure a pleasant shopping experience.
• Follow safety, security and operations policies.
• Operate the POS and manage cash levels with supervision.

Responsibilities

• Supervise employees and ensure they are performing duties per management directions.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and ensure an enjoyable shopping experience for everyone.
• Adhere to policies on safety, security, quality and store operations.
• Operate POS and maintain cash levels during shifts.
• Ensure store housekeeping and cleanliness are maintained.

Skills

Supervisory experience

Customer service

Coaching

Cash handling

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure excellent guest experiences. You will supervise tasks, coach team members, greet guests, and uphold safety and operations standards.

The role requires flexibility in hours, a high school diploma, and the ability to lift up to 25 lbs. Prior experience with a POS system and cash handling is preferred.