Guest Experience Supervisor

Global Partners LP; Wells (ME); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salaries

Health & wellness benefits

401k plan with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead staff, ensure smooth store operations, and deliver an excellent guest experience. The role emphasizes supervision, coaching, and adherence to policies to maintain a welcoming environment.

The position requires flexible hours and the ability to handle cash, POS operations, and daily store duties. Join a Fortune 500 company with a long history of community involvement.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Ability to work flexible hours including days, nights, weekends, and holidays.
• Ability to access all areas of the store.
• Ability to lift up to 25 lbs. during a shift.
• Reliable transportation.

Responsibilities

• Supervise employees to ensure management-directed duties are performed.
• Coach employees with constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies and procedures.
• Operate the Point of Sale and maintain proper cash levels.
• Ensure store housekeeping functions are completed (cleaning, dusting, sweeping, etc.).
• Support 24/7 guest service programs and processes.
• Address inquiries and complaints from guests.
• Check in vendors per guidelines.

Skills

Supervision

Coaching

Guest service

Cash handling

POS system

Safety procedures

Customer communication

Team leadership

Education

High school diploma

Tools

Point of Sale (POS)

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead staff, ensure smooth store operations, and deliver an excellent guest experience. The role emphasizes supervision, coaching, and adherence to policies to maintain a welcoming environment.

The position requires flexible hours and the ability to handle cash, POS operations, and daily store duties. Join a Fortune 500 company with a long history of community involvement.