Guest Experience Supervisor

Global Montello Group Corp; New Hampshire; On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

401k and match

Tuition reimbursement after 6 months

Professional Development trainings

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure daily operations, and deliver excellent guest experiences. You will coach associates, manage cash processes, and uphold safety and quality standards in a busy retail setting.

The role requires flexibility for day, night, weekends or holiday shifts, strong organization, and reliable transportation. The position provides competitive pay and benefits at a Fortune 500 company with a long-standing community presence.

Qualifications

• High School Diploma or equivalent required.
• Flexible hours including nights, weekends, or holidays.
• Able to stand and perform duties in a retail environment.

Responsibilities

• Supervise employees and ensure management directives are followed.
• Coach staff with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality, and store policies.
• Operate the POS and manage cash levels.
• Maintain store cleanliness and housekeeping.
• Execute guest service programs and processes.
• Handle guest inquiries and complaints.

Skills

Customer service

Team supervision

Communication skills

Cash handling

Education

High School Diploma

High school diploma or equivalent

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure daily operations, and deliver excellent guest experiences. You will coach associates, manage cash processes, and uphold safety and quality standards in a busy retail setting.

The role requires flexibility for day, night, weekends or holiday shifts, strong organization, and reliable transportation. The position provides competitive pay and benefits at a Fortune 500 company with a long-standing community presence.