Guest Experience Supervisor

Global Partners LP; Union Hill (MA); In loco; USD 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Health & Wellness

401k Match

Tuition reimbursement

Descrizione del lavoro

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met. You will greet guests, manage cash processes, and uphold safety and quality standards while driving a positive customer experience.

The role requires flexible hours, the ability to access all store areas, and a commitment to consistent in-store operations. Join a legacy company with long-standing community focus.

Competenze

• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.
• High School Diploma High school diploma or equivalent

Mansioni

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Conoscenze

Supervision

Coaching

Guest service

Cash handling

POS operations

Housekeeping

Safety compliance

Vendor coordination

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met. You will greet guests, manage cash processes, and uphold safety and quality standards while driving a positive customer experience.

The role requires flexible hours, the ability to access all store areas, and a commitment to consistent in-store operations. Join a legacy company with long-standing community focus.