Studio Client Experience Lead

Barry's; Seattle (WA); On-site; USD 52,000 - 75,000; Full time

Job summary

A leading fitness studio in Seattle is looking for a Client Operations Lead to enhance customer experience and operations. You will play a vital role in ensuring client satisfaction and studio efficiency, acting as a leader in the absence of higher management. Candidates should have strong hospitality skills, an outgoing personality, and the ability to thrive in a fast-paced environment. This position requires flexible availability, including weekends, and a passion for fitness. Join a dynamic team dedicated to delivering exceptional service.

Qualifications

• Candidates must be at least 18 years or older to apply.
• Exhibits enthusiasm for the studio and for the job.
• Responding to clients request with a can-do attitude.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Assess customer needs and maintain quality standards.
• Deliver first class client experience and hospitality.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize in a fast-paced environment

Detail-oriented with a care for cleanliness

Job description

A leading fitness studio in Seattle is looking for a Client Operations Lead to enhance customer experience and operations. You will play a vital role in ensuring client satisfaction and studio efficiency, acting as a leader in the absence of higher management. Candidates should have strong hospitality skills, an outgoing personality, and the ability to thrive in a fast-paced environment. This position requires flexible availability, including weekends, and a passion for fitness. Join a dynamic team dedicated to delivering exceptional service.