Guest Experience & Store Operations Lead

Five Below; Florissant (MO); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below is seeking a motivated store leader in Florissant, MO to oversee daily operations and ensure a WOW customer experience. You will train crew, supervise associates, and act as Manager on Duty, handling store opening/closing, cash handling, and enforcing policies to keep our standards high.

The role requires at least a high school diploma, one year of management experience, and strong communication.

Qualifications

• High school diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensures crew wow customers through personal contact.
• Trains crew on the BEST customer service experience.
• Oversees daily activities and ensures top service quality.
• Supports onboarding and ongoing training of associates.

Skills

Verbal and written communication

Multitasking

Creative thinking

Leadership

Customer service

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is seeking a motivated store leader in Florissant, MO to oversee daily operations and ensure a WOW customer experience. You will train crew, supervise associates, and act as Manager on Duty, handling store opening/closing, cash handling, and enforcing policies to keep our standards high.

The role requires at least a high school diploma, one year of management experience, and strong communication.