Guest Experience Specialist – Hotel Front Desk (Flexible)

ApplicantPool; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Group Life Insurance

Disability Insurance

Paid Vacation

401k with Company Match

Hotel Discounts

Tuition Reimbursement

Job summary

ApplicantPool is seeking friendly, authentic, caring and thoughtful hotel professionals for Full-time Front Desk positions in Lexington, KY. You will welcome guests, manage arrivals/departures, and handle guest requests with a helpful, can-do attitude.

Responsibilities include upselling services, promoting amenities, and maintaining accurate cash handling and PMS data in line with Brand Standards. One year of hotel experience is preferred; weekend shifts are required and benefits are provided.

Qualifications

• One year of hotel experience preferred.
• Must have flexible schedule, weekends included.
• Strong customer service and guest-relations skills.
• Ability to upsell services and amenities.

Responsibilities

• Greet guests and manage arrivals/departures.
• Handle guest requests and resolve issues.
• Promote services and upsell products.
• Follow policies, procedures, and cash handling procedures.

Skills

Customer service

Cash handling

Communication

Job description

ApplicantPool is seeking friendly, authentic, caring and thoughtful hotel professionals for Full-time Front Desk positions in Lexington, KY. You will welcome guests, manage arrivals/departures, and handle guest requests with a helpful, can-do attitude.

Responsibilities include upselling services, promoting amenities, and maintaining accurate cash handling and PMS data in line with Brand Standards. One year of hotel experience is preferred; weekend shifts are required and benefits are provided.