Guest Experience Specialist - Hotel Front Desk

Oconee Chamber; Baton Rouge, Northern (LA, KY); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Free Telemedicine & Mental Health care

Health Insurance

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team in Baton Rouge, LA. This full-time front desk role centers on welcoming guests, handling check-ins, answering inquiries, and maintaining a polished lobby environment.

Ideal candidates bring at least 1 year in front desk operations, strong communication skills, and basic computer proficiency. The role offers competitive benefits including PTO, health insurance, and a 401(k) matching plan.

Qualifications

• Minimum of one (1) year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greet guests on arrival with personal recognition.
• Assist with welcome amenities and arrival lists.
• Escort VIPs to rooms and check them in.
• Answer phone inquiries promptly and professionally.
• Handle cash according to procedures and report over/shorts.

Skills

Customer service

Front desk operations

Cash handling

Communication

Education

High School education

Tools

Basic computer skills

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team in Baton Rouge, LA. This full-time front desk role centers on welcoming guests, handling check-ins, answering inquiries, and maintaining a polished lobby environment.

Ideal candidates bring at least 1 year in front desk operations, strong communication skills, and basic computer proficiency. The role offers competitive benefits including PTO, health insurance, and a 401(k) matching plan.