Guest Experience Specialist - Front Desk & Sales

European Wax Centers; Mentor (OH); Presencial; USD 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

STRUT Bucks

Descripción de la vacante

Ballast Wax, operating the European Wax Center brand in Mentor, OH, is seeking a Guest Service Associate to greet guests, educate them on services, manage the front desk, and contribute to a welcoming, high-energy center culture.

You will be the face of the brand, delivering exceptional guest experiences, supporting sales goals, and collaborating with the team to ensure smooth daily operations. Both full-time and part-time schedules are available.

Formación

• Experience in guest service or retail is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy front desk environment.

Responsabilidades

• Greet guests warmly and professionally.
• Educate guests on services and promotions; upsell where appropriate.
• Manage reservation book and phone inquiries; maintain a welcoming lobby.

Conocimientos

Customer service

Sales

Communication

Front desk

Herramientas

POS system

Descripción del empleo

Ballast Wax, operating the European Wax Center brand in Mentor, OH, is seeking a Guest Service Associate to greet guests, educate them on services, manage the front desk, and contribute to a welcoming, high-energy center culture.

You will be the face of the brand, delivering exceptional guest experiences, supporting sales goals, and collaborating with the team to ensure smooth daily operations. Both full-time and part-time schedules are available.