Guest Experience Specialist - Wax Center

European Wax Centers; Boardman (OH); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

STRUT Bucks rewards

Job summary

Ballast Wax, an European Wax Center franchisee, is seeking a Retail Sales Associate for the Boardman center. You will greet guests, educate them on services, and keep the front desk running smoothly while delivering a warm, guest-first experience.

This role blends customer service with sales, offering an hourly base starting at $12 plus $3–$7 per hour in commissions, plus benefits like medical insurance, 401(k) and PTO; you’ll enjoy staff discounts and STRUT Bucks toward free services.

Responsibilities

• Warmly greet every guest with professionalism and enthusiasm.
• Educate guests on services and products and what to expect during their visit.
• Answer phones, manage the reservation book, and handle guest inquiries.
• Create an environment guests want to return to and tell friends about.

Job description

Ballast Wax, an European Wax Center franchisee, is seeking a Retail Sales Associate for the Boardman center. You will greet guests, educate them on services, and keep the front desk running smoothly while delivering a warm, guest-first experience.

This role blends customer service with sales, offering an hourly base starting at $12 plus $3–$7 per hour in commissions, plus benefits like medical insurance, 401(k) and PTO; you’ll enjoy staff discounts and STRUT Bucks toward free services.