Guest Experience & Wax Sales Associate

European Wax Center, Inc.; Boardman (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid time off

50% off EWC waxing services

40% off EWC skincare products

STRUT Bucks rewards program

Job summary

Ballast Wax, operating as the European Wax Center franchisee, invites applicants for a Retail Sales Associate at our Boardman, OH location. This in-person role focuses on delivering exceptional guest experiences, educating guests on services and products, and supporting front desk operations.

You will greet guests, help them feel welcome, and contribute to a positive center culture while meeting sales and service goals. Part-time and full-time opportunities are available.

Qualifications

• Excellent customer service and professional hospitality demeanor.
• Ability to upsell services and retail products.
• Strong communication and team collaboration.
• Willingness to work evenings and weekends.

Responsibilities

• Greet guests warmly and provide a welcoming front desk experience.
• Educate guests on services, policies, and expectations.
• Answer phones and manage the reservation book.
• Process transactions accurately at the POS and manage guest profiles.
• Support opening/closing procedures and daily operations.

Skills

Customer service

Sales

Communication

Team player

Tools

POS system

Job description

Ballast Wax, operating as the European Wax Center franchisee, invites applicants for a Retail Sales Associate at our Boardman, OH location. This in-person role focuses on delivering exceptional guest experiences, educating guests on services and products, and supporting front desk operations.

You will greet guests, help them feel welcome, and contribute to a positive center culture while meeting sales and service goals. Part-time and full-time opportunities are available.