Guest Experience Specialist — Front Desk (Resort)

Vacatia, Inc.; Kissimmee (FL); On-site; USD 20,000 - 28,000; Full time

Job summary

Barefoot'n Resort in Kissimmee, FL is seeking a Front Desk Associate to be the friendly first point of contact for guests, handling check-ins, reservations, payments, and room assignments with accuracy.

Candidates should be customer-focused, tech-savvy, and able to multitask in a fast-paced environment, with weekend and holiday availability and a commitment to security and confidentiality. Join a welcoming, team-driven resort that values hospitality and offers opportunities for career growth.

Qualifications

• Friendly, dependable, and customer-focused personality.
• Strong communication and multitasking skills.
• Basic math skills and comfort handling payments.

Responsibilities

• Greet guests and provide outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly and professionally.
• Manage reservations, room assignments, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures and ensure security protocols.

Skills

Customer service

Communication

Multitasking

Basic math

Organized

Tech-savvy

Job description

Barefoot'n Resort in Kissimmee, FL is seeking a Front Desk Associate to be the friendly first point of contact for guests, handling check-ins, reservations, payments, and room assignments with accuracy.

Candidates should be customer-focused, tech-savvy, and able to multitask in a fast-paced environment, with weekend and holiday availability and a commitment to security and confidentiality. Join a welcoming, team-driven resort that values hospitality and offers opportunities for career growth.