Guest Experience Specialist – Front Desk (Flexible Schedule)

24-7 Hotel Management; Murfreesboro (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Job summary

24-7 Hotel Management is seeking a Guest Services Agent in Murfreesboro, TN, to deliver exceptional guest experiences at the front desk and throughout the property. You will engage with guests, anticipate needs, and collaborate with team members to exceed service expectations.

The role emphasizes strong communication, cultural awareness, and the ability to multitask in a fast-paced hospitality setting, contributing to a welcoming, guest-first environment.

Qualifications

• Exceptional interpersonal skills.
• Ability to effectively communicate with staff and guests from varied backgrounds.
• Knowledge of local events and points of interest to provide tailored recommendations.
• Willingness to multitask and adapt as daily objectives shift.

Responsibilities

• Provide exceptional guest experiences at the front desk and beyond.
• Communicate clearly with guests and staff to meet needs and resolve issues.
• Assist guests with local information and recommendations.
• Contribute to a fast-paced, team-oriented hospitality environment.

Skills

Interpersonal skills

Communication

Cultural awareness

Multitasking

Guest satisfaction

Written communication

Job description

24-7 Hotel Management is seeking a Guest Services Agent in Murfreesboro, TN, to deliver exceptional guest experiences at the front desk and throughout the property. You will engage with guests, anticipate needs, and collaborate with team members to exceed service expectations.

The role emphasizes strong communication, cultural awareness, and the ability to multitask in a fast-paced hospitality setting, contributing to a welcoming, guest-first environment.