Guest Experience Specialist - Front Desk (Daily Pay)

Aimbridge Hospitality; Tyler (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision coverage

Short-Term Disability

Long-Term Disability

Term Life & AD&D

Paid Time Off

401k

Employee Assistance Program

Job summary

Residence Inn Tyler seeks a Front Desk Agent to warmly greet guests, manage smooth check-ins, and provide concierge-style service throughout the stay.

You will handle reservations, respond to requests, and collaborate with team members to ensure a seamless guest experience from arrival to departure. The role rewards attentiveness, reliability, and a passion for hospitality in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver warm guest service and unforgettable stays.
• Communicate clearly with guests and team.
• Think fast to resolve issues and surprises.
• Manage reservations, check-ins, check-outs and payments smoothly.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Residence Inn Tyler seeks a Front Desk Agent to warmly greet guests, manage smooth check-ins, and provide concierge-style service throughout the stay.

You will handle reservations, respond to requests, and collaborate with team members to ensure a seamless guest experience from arrival to departure. The role rewards attentiveness, reliability, and a passion for hospitality in a fast-paced hotel environment.