Front Desk Manager & Flexible Scheduling Leader

Merete Hotel Management; Medford (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career development

Paid time off

Health benefits

Travel industry discounts

Job summary

Merete Hotel Management in Medford, OR is seeking a Front Office Manager to lead the front desk operations, training staff and ensuring top-tier guest service at check-in and check-out. You will enforce policies and supervise scheduling to maintain high standards of hospitality.

The role requires strong leadership, communication, and problem-solving abilities, with an emphasis on accuracy, safety, and excellent guest experiences. This position is full-time and on-site at our Medford property.

Qualifications

• Prior customer service experience necessary.
• Experience working with computers and operating keyboards.
• Prior cash handling experience necessary.
• Supervisory experience preferable.
• May require a valid driver’s license with acceptable driving record.
• Must pass criminal background check.

Responsibilities

• Select, train, supervise, develop, schedule, discipline, and counsel team members according to hotel policies and procedures.
• Follow predictive scheduling laws and regulations.
• Conduct performance appraisals.
• Monitor payroll hours and reports.
• Attends, as well as schedules and conduct departmental meetings.
• Ensure prompt and courteous service to guests to ensure all guest experiences are superior.
• Meets or exceeds productivity standards.
• Follow all safety procedures.

Skills

Customer service

Computer skills

Cash handling

Supervisory experience

Tools

POS systems

Job description

Merete Hotel Management in Medford, OR is seeking a Front Office Manager to lead the front desk operations, training staff and ensuring top-tier guest service at check-in and check-out. You will enforce policies and supervise scheduling to maintain high standards of hospitality.

The role requires strong leadership, communication, and problem-solving abilities, with an emphasis on accuracy, safety, and excellent guest experiences. This position is full-time and on-site at our Medford property.