Guest Experience Specialist (Front Desk)

Whosonthemove; Simpsonville (SC); On-site; USD 22,041 - 48,216; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Hotel discounts

Performance bonuses

Upsell incentives

Job summary

Whosonthemove is seeking a Front Desk Agent in Simpsonville, South Carolina, to be the first point of contact for guests. Responsibilities include checking guests in and out, processing payments, and answering questions. This full-time position pays between $16 and $35 per hour, depending on experience and shift. Benefits include health insurance, paid time off, and hotel discounts. Opportunities for advancement into supervisory roles are available.

Qualifications

• Experience in customer service preferred.
• Ability to handle phone calls and assist with bookings.
• Skills in resolving guest concerns or complaints.

Responsibilities

• Greet guests and assist with check-in/check-out processes.
• Verify reservations and process payments.
• Coordinate with housekeeping and maintenance regarding room status.

Skills

Customer service skills

Organization

Communication skills

Job description

Whosonthemove is seeking a Front Desk Agent in Simpsonville, South Carolina, to be the first point of contact for guests. Responsibilities include checking guests in and out, processing payments, and answering questions. This full-time position pays between $16 and $35 per hour, depending on experience and shift. Benefits include health insurance, paid time off, and hotel discounts. Opportunities for advancement into supervisory roles are available.