Guest Experience Specialist - Front Desk

Rolling Hills Hospitality, LLC; Walton (KY); On-site; USD 16,531 - 17,908; Part time

Job summary

A hospitality company in Walton, Kentucky is looking for an enthusiastic hotel front desk agent. The role involves welcoming guests, managing their accounts, and ensuring a high-quality guest experience through effective communication and service. Strong interpersonal skills are a must, along with a passion for customer service. The compensation for this position ranges from $12 to $13 per hour, making it an excellent opportunity for those who enjoy working in a dynamic environment.

Qualifications

• Proficient in verbal and written communication.
• Ability to manage guest accounts and inquiries effectively.
• A positive attitude towards customer interactions.

Responsibilities

• Welcome guests in a friendly manner.
• Manage guest accounts and reservations.
• Address inquiries and provide assistance.
• Handle complaints to ensure guest satisfaction.

Skills

Excellent communication skills

Customer service oriented

Passion for putting guests first

Interpersonal skills

Job description

A hospitality company in Walton, Kentucky is looking for an enthusiastic hotel front desk agent. The role involves welcoming guests, managing their accounts, and ensuring a high-quality guest experience through effective communication and service. Strong interpersonal skills are a must, along with a passion for customer service. The compensation for this position ranges from $12 to $13 per hour, making it an excellent opportunity for those who enjoy working in a dynamic environment.